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Banks have AI. Their bigger problem is knowing how to use it

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Banks have AI. Their bigger problem is knowing how to use it

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Banks have AI. Their bigger problem is knowing how to use it

AI can help banks cut costs, improve decisions and boost productivity, but experts say readiness, governance and execution matter more than technology itself.

By Ramanan SV May 30, 2026, 6:54:21 PM IST (Published)
Banks have AI. Their bigger problem is knowing how to use it
Artificial intelligence has moved rapidly from boardroom curiosity to boardroom priority for banks. Across lending, payments, trade finance, operations, customer servicing and risk, financial institutions are no longer asking whether AI has a role to play. They are asking how quickly it can be deployed and how reliably it can deliver business outcomes.

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